Following these instructions enables you to get your package as quickly as possible if it's around.
Verify the shipping address
Check the shipping address in your order confirmation email/ shipping confirmation email
Look for a notice of attempted delivery
Look around the delivery location
Check around the entrances of your residence for the package: particularly on back porches, in bushes, garages, grills, or other places that might protect your package from theft or weather. Note that delivery drivers may also use plastic bags to protect your package from the weather.
See if someone else accepted delivery
Check with any family members, roommates, or neighbors who may have received the package for you without your knowing.
Speak with the specific postal carrier who delivers your mail as they do scan the package in order to mark it 'delivered'.
Wait 36 hours—packages can show as delivered while still in transit.
If your order is 7 days passed the expected delivery date but still don't have any information, then please contact us for a replacement.
For more detail please check out SHIPPING POLICY